Contact

Our specialized support team is available to assist you reliably and competently with questions and concerns about Claro Nexora. Whether you want information, are already registered or use the platform – we provide personal care so you always feel well supported.

How to contact us

We help you quickly and precisely with all matters related to your account and the use of Claro Nexora. The team operates Monday to Friday during business hours (CET) and handles high-priority inquiries. Typical areas in which we assist you:

• Account opening and verification as well as full account management (including profile and risk settings)
• Technical support for platform use, the app or errors
• Questions about deposits, withdrawals, processing times and supported payment methods
• Detailed information about features, strategies, AI algorithms and available trading tools
• Feedback, ideas and suggestions for platform improvement
• Support for all other concerns – from general questions to individual needs

Register

Use the secure contact form below. Fill in all relevant fields so we can handle your request accurately and quickly. You will usually receive a reply on business days within 24 hours – often sooner. For urgent technical issues a live chat is available (weekdays 9–18).

Contact information

Email: [email protected]

Address: Calle de Alcalá 45, 28014 Madrid, Spain

Our goal is to make your experience with Claro Nexora as pleasant, smooth and successful as possible. We therefore emphasize clear communication, transparency and solution-oriented support. You can contact us via the form, by email or – in selected cases – by phone. Your satisfaction and security are our priorities.